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Delivery Policy

Delivery Policy

Orbigo is committed to providing timely and efficient delivery of our products and services. This Delivery Policy outlines our procedures for delivering your orders.

1. Service Delivery Timeline

The delivery timeline for your services will depend on the specific nature of the project and the agreed-upon terms. We will provide you with an estimated delivery timeframe at the time of purchase or project initiation.

For software customization, implementation, and testing services, we will work diligently to deliver the project within the specified timeframe. If unforeseen circumstances arise that may cause delays, we will notify you as soon as possible and provide an updated timeline.

2. Product Delivery

  • Software solutions and packages: These will typically be delivered electronically via email or a secure download link.
  • Physical products: If you have ordered physical products, we will ship them using a reliable carrier. You will receive a tracking number so you can monitor the delivery status.

3. Delays & Notifications

We understand that timely delivery is important to you. If we anticipate any delays in the delivery of your order, we will notify you via email or phone. We will provide you with an estimated delivery date and keep you updated on the progress.

4. Contact Us

If you have any questions or concerns regarding your delivery, please contact our support team at bank@orbigo.net. We are here to assist you and ensure a smooth delivery experience.